FAQS
Have questions about working with Munro? Our FAQ section walks you through what to expect—from our consultation and design process to project timelines, pricing, and pool installation details. We believe in transparency, clear communication, and delivering a white‑glove experience from the first call to the final walkthrough.
Do we have a minimum price?
Yes, our minimum price for any project is $15,000.00
What is your process?
Why do you charge for a consultation when other contractors don’t?
By charging for our onsite visits, you are now a client of Munro and will receive our full attention and client experience. Since the client is now invested, people no longer forget about the meeting, show up late, or not show up at all. We value our time, and we bring a lot of experience to these meetings. The consultation is not just us coming out, taking photos, grabbing some measurements and then emailing you a quote. Our onsite visits typically last 30-45 minutes, we are going to listen to WHY this project is important to you. We want to present a design to you that solves the problem you’re looking to fix. We are not like every other contractor. Here at Munro, we are going to give you a phenomenal customer experience. We are going to do what we say we’re going to do; we’ll answer the phone when you call, clean up when we’re done, and we show up when we say we’re going to be there. We finish strong and leave you with a great project and a great feeling about the experience we had together. Not all the time but more frequently the companies that come out and do everything for free; you will end up not having the same experience.
Why do you charge design fees?
How long do fiberglass pools last?
There’s a lot too this question, and it can’t be answered in just one sentence. Factors that will determine the lifespan of a fiberglass pool are the manufacturer, the installation, and the maintenance.
Choosing a reputable high quality pool shell manufacturer is the first step. Make sure to look into the brand your pool builder is installing. What is there warranty? What types of resins are they using to form their pool shells? These are important questions to ask. Fiberglass pools are built in manufacturing facilities, not out in the field like vinyl or concrete pools. The fiberglass pools shells are held to extremely high standards, and are built in a quality controlled facility. There’s a reason most boats these days are made from fiberglass; it’s a tough material.
A lot of money can be saved in the installation process, and going with the cheaper bid can cost you a lot down the road. A fiberglass pool set on the wrong stone material, improper drainage or backfill around the shell, the way it was handled or placed in the hole, plumbing material, order of operations during installation, etc. are all ways that if done wrong could drastically decrease the life of the fiberglass pool.
Lastly, maintenance. I know you don’t want to hear it but fiberglass pools do require maintenance. Items that could effect the lifespan of the pool, improper winterization, water level getting too low, bad cleaning schedule or lack there of, water chemistry, damage to the gel coat from abrasive cleaner or tools.
Do you have a builders license?
Do you install the pools, or do you subcontract it out?
Do we offer stamped concrete?
Are brick pavers more than stamped concrete?
Why are brick pavers more expensive than stamped concrete?
Do pavers last longer than concrete?
If installed properly brick pavers will out last concrete. Even properly installed concrete will crack over time.
Does your company take on larger projects?
Do you offer concrete pools?
How long does it take to install a fiberglass pool?
Do you install pools?
Yes Munro does install pools with our own teams.
Do you work with new construction homes?
How big is your crew?
We usually operate with around 7 field team members. Investing in the proper equipment and tools for our crews has allowed us to run more efficiently with smaller crews.
Why is your pool price higher than a pool builder?
We are not known as the cheap contractor in our industry, we’re not a production pool builder. We’re a full-turn landscape construction company, and give our clients white glove treatment. Not only are we installing your pool, but we are overseeing and handling every aspect of your outdoor living space. You will have only one point of contact, us. With a production pool builder their price is for just the pool, and you’ll have to find contractors for every other aspect of your backyard space. We install our projects to the industry’s highest standards, use schedule 40 P.V.C for our plumbing, only install top-of-the-line and fully optimized pool equipment.
Where are you located?
We are based out of Northville Michigan.
What does a consultation entail?
How much does landscaping cost?
How much does it cost to landscape a new build home?
Full packages will start at $50,000.00. This includes a medium landscape plan around the house, some focal point trees, lawn, and irrigation installation.
How long does a design take?
Why do weeds grow in paver joints?
Weeds do not grow up through the gravel base and show up in between the pavers. There’s two ways that weeds will show up on your paver patio. One is animals may drop seeds or clippings onto the patio. Or grass clippings are blown onto the patio while cutting the lawn. How can you prevent weeds from growing on your patio? Make sure to blow the patio off at least once a week, especially after cutting the lawn. And also make sure to keep up with maintaining the patio space. Give it a good cleaning every spring, and check the polymeric sand in the paver joints. Over time this can “disappear”, especially if not installed properly, and then dirt and debris get into the paver joints, creating a perfect environment for weeds.
Do you install decks?
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